You can always call us and we are happy to answer any questions you may have, however, to make life a little easier we have compiled a list of the most frequent questions below.

Question

Please could you clarify something for us about the charities raffle which we are hoping to participate in.  Are we able to return unsold tickets and do we have to pay for the tickets up front or do we just give you 20% of what we actually sell? 

Answer

You simply order the number of books you think you might sell and return counterfoils together with the 20% of money.   Please destroy any unsold tickets.

Question

Can more than one person use a particular collecting tin?

Answer

The regulations state that each collector should be issued with an individually numbered tin and the numbers be recorded against their name. 

Question

When is the cut off for applications to the Special appeals Fund and what are the guidelines?

Answer

You need to have raised at least £100 for your charity via a collection or participating in the raffle, the cut off each year is for applications to reach the office by the 31st October and the qualifiying date is from the 1st November the previous year.

 However if you are collecting the last week in October and you application can not reach the office in time you will need to call to log this so your application can be given a few days to be recieved via post.